by PARR » Sat Oct 26, 2013 4:20 pm
Hi All,
In the last week of September I was in France, and my windscreen was struck by a large stone, creating a beautiful 'star' right in the driver's field of vision.
This is not legally repairable, so I emailed Lifesure, to be advised of the procedure and that Autoglass could arrange for an associate firm in France to do the replacement.
Bearing in mind the comments posted on this board I thought I would wait until my return to UK.
On 14th October I contacted Autoglass, and was astonished to be offered a replacement the following day in Truro - they could send one there for that day.
As it happened, I was far from prepared for such a response, and had other things to do that week.
They did the replacement on the 23rd October with courtesy and efficiancy, and I am fully impressed as they replaced the surround as part of the job.